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MBRS FAQs

FAQs

Who can use MBRS?

Anyone who is a Malawi citizen, resident, or foreigner can access the MBRS platform by simply registering for an account.

Why should you sign up for an MBRS account?

Registering for an MBRS account allows Malawi citizens, residents, and foreign visitors to have fast, secure, and convenient access to a wide range of government services. With one simple sign-in, you can access essential services anytime, anywhere.

How do I create an account on MBRS?

Go to the MBRS website at accounts.MBRS.gov.ss.
Click on Register and select Citizen, Foreigner, or Resident accordingly.
Sign in and access the government service you desire.

Is my information safe on MBRS?

Data security is a top priority on the MBRS platform. Enhanced security measures, including two-step authentication through one-time passwords sent to your registered phone number or email, protect your account every time you access the platform.

How do I pay for services?

Paying for services is simple and convenient. Choose from mobile money, debit or credit cards, Visa/MasterCard, KCB or Equity Bank, or visit any authorized Capital Pay agent for secure payment processing.